A self-cleaning litter box cleans itself – almost as if you’ve hired a little cleaning cat that discreetly tidies up after every business. Except it doesn't shed whiskers or take a nap in the middle of the job. 😸


The automatic cat litter box starts the cleaning cycle completely automatically once your cat has used the litter box and left it again. So you no longer have to worry about daily cleaning – the litter box does it for you.

During the cleaning cycle, clumps are reliably separated from the clean litter and transported to a waste compartment. This keeps the cat litter hygienic and unpleasant odors remain in the waste container. For you, this means even more hygiene with minimal effort.

With our smartphone app, you always have an overview. You can control cleaning cycles, receive notifications, and even monitor your cat's usage behavior.

And best of all: thanks to clever safety mechanisms, the process is immediately stopped if your cat jumps back into the litter box. This makes use absolutely safe and comfortable – for you and your furry friend.

We recommend our Catsplan cat litter because it clumps very quickly and is completely natural, but other cat litter can also be used.

Yes! The litter box is absolutely safe to use. It is equipped with multiple highly sensitive sensors that reliably detect whether your cat is entering or leaving the litter box. As soon as movement or weight is registered, the device automatically interrupts any ongoing cleaning cycle. This prevents the mechanism from being active while your cat is still in the litter box.

Thanks to these intelligent sensors, you can rest assured that your furry friend is always protected – whether they return out of curiosity or stay longer. The materials used are also specially designed for cats: robust, non-toxic, and comfortable, so your cat feels completely at ease.

Thus, the self-cleaning litter box combines maximum safety with modern technology – providing you with peace of mind and your cat with an absolutely stress-free daily routine. 🐾

How often the waste bin needs to be emptied depends on the number of cats. Generally, emptying the waste bin every few days is sufficient – with multiple cats, more frequent emptying is recommended.

Thorough cleaning of the litter box is only necessary when needed, depending on the degree of soiling. Many of our customers and employees report cleaning their litter box every few months, while others do it a little more regularly.

Cleaning itself is straightforward: individual parts can be easily removed and cleaned, and some are even dishwasher-safe. This ensures the litter box always remains hygienic and ready for use.

The litter box itself remains odour-free – only the waste can eventually smell if the collection container is not emptied regularly. Even the cleverest self-cleaning litter box cannot magically remove clumps – it automatically removes clumps and keeps the toilet and cat litter clean, but eventually, you still have to dispose of the waste yourself. Otherwise, the typical "cat smell" will spread. How often you have to take out the waste depends on the number of cats and the sensitivity of your nose. Usually, it is sufficient to empty the collection container every few days.

In most cases, the adjustment period only takes a few days. Our customers offer the following tips to help your feline friend quickly accept the new litter box:

• Place the new litter box where the old one was – this will make it easier for your cat to get used to it.
  
• Initially, use the same cat litter your cat is already familiar with.
  
• Add some used litter so your cat recognizes the familiar scent.
  
• Hold off on automatic cleaning at first: Even though it operates very quietly, new sounds can initially startle your cat. Instead, use manual cleaning via the app or button control.
  

Most importantly: Give your cat time. Our experience shows that most cats accept the new litter box without problems. 🐾

We accept all common payment methods: credit card (Visa/Mastercard), PayPal, Klarna (invoice & instant payment), Google Pay, Apple Pay, or Shopify Pay.

Unfortunately, we don't accept treats from your feline friend – even though we know they're particularly convincing!

If your order has not yet been shipped, we can change or cancel it, but be quick: our orders fly out the door as fast as a mouse chased by a cat!

We deliver within Germany and to most European countries – almost as swiftly as a cat on a kitchen table! 🐾

Shipping costs

• Germany: Free shipping with DHL for orders over €100.
  For orders under €100, shipping costs are €4.99.
• Austria: Free shipping with DHL for orders over €100.
  For orders under €100, shipping costs are €14.99.
• Switzerland: Shipping costs are determined by partners such as MeinEinkauf.ch or Grenzpaket, through which you can conveniently order goods from Germany to Switzerland.
• Other EU countries: Flat rate of €14.99 shipping costs with DHL.

Your order usually arrives within 2-4 business days – about as long as your feline friend's typical nap on the couch. 😸

Once your package is on its way, you'll receive a tracking number via email.

We ship with DHL, so your package arrives safely, super fast, and without any cat-astrophes!

Yes, we deliver within Germany, Austria, and to most EU countries.

Deliveries to Switzerland are an exception – here we recommend partners like MeinEinkauf.ch or Grenzpaket, through whom you can conveniently order goods from Germany to Switzerland.

Your package travels safely and quickly with DHL – no naps on the way! 🐾 Every order receives a tracking number, which we will send to you by email so you can easily track your package at any time.

If your country is not displayed during the order process, please contact our customer service – we are happy to help you.

With which shipping company will my order be shipped?

Your order usually arrives within 3-4 business days—about as long as your feline friend's typical nap on the couch. 😸

As soon as your package ships, you'll receive a tracking number from us via email. With it, you can accurately track where your order is currently roaming and when it will arrive at your doorstep.

By the way, our chatbot (bottom right on every page) also always knows where your package is hiding—just enter your email and order number (which you can find in your order confirmation).

If the carton is badly damaged during shipping, you can refuse to accept it – we don't want your package to look like a scratched scratching post! 🐾

If you have already accepted the package, please check the contents and contact our customer service immediately – we'll take care of it so everything purrs again.

Contact our customer service as fast as a cat sprints to its favourite spot! 😺

If your order has not yet been shipped, we will gladly change the delivery address for you.

If DHL shows your parcel as delivered, but you have not received it, please check first if it was left with a neighbor or at a branch. Also, check the DHL delivery preferences.

If you still cannot find your parcel, please contact DHL immediately with the DHL tracking number that we sent you by email in the shipping notification.

If nothing helps or you cannot find your tracking number, please contact our customer service directly. We will then initiate an investigation together with DHL and ensure that your parcel is found quickly.

Our 14-day money-back guarantee means you can try any of our products for 14 days completely risk-free. This gives even the pickiest house cat enough time to get used to the new product – and you can experience at your leisure how much easier it makes your daily life!

If you or your little furball don't like it, you can return it free of charge within 14 days – even if it has already been unpacked or used.

Please don't throw away the original packaging – otherwise, returning it will be a hassle!

Please clean used products beforehand and pack them securely in their original packaging – then both you and your feline friend will be happy.

Yes, you can also return used products within 14 days – even if your feline friend has already inspected them.

Please clean them beforehand and pack them securely in the original packaging, otherwise the return shipping will be hairy!

A small cleaning fee will be charged for heavily soiled products.

If you have any further questions, ourcustomer servicewill be happy to assist you.

Yes, please clean the product as thoroughly as possible before returning it. Especially if it's a litter box, our staff will appreciate receiving the product in a clean condition.

Should an item be returned heavily soiled, we reserve the right to deduct a small cleaning fee from the refund.

Once your return has reached us, we will check the condition and completeness of the products – this usually takes 2–5 business days.

If the product is heavily soiled, a small cleaning fee will be charged, which we will deduct from the refund.

After that, we will refund the amount to your original payment method.

You will receive a confirmation email immediately.

Please understand that depending on your bank, it may take a few more days for the money to be credited to your account.

Our products come with a statutory warranty of 2 years. But even better: When you purchase our products, you receive our customer service for life – whether you have questions, a small part is broken, or your feline friend has hidden it again. Some accessories and spare parts can also be found directly in our shop under 'Accessories'.

For further questions, our customer service will be happy to assist you.

Has a small part broken or has your cat hidden something again? Don't worry! You can find many spare parts and accessories directly in our shop under 'Accessories'. If you still can't find what you're looking for, simply contact us.

Want to be the first to know about new promotions and discounts? 🐾 Then sign up for our newsletter and follow us on social media – you'll find out about all offers faster than your house cat sprints to its food!

As a new customer, you can receive a 10% discount on your first order by signing up for our newsletter. After signing up, we will send you a discount code that you can redeem at checkout. It's that simple!

Please understand that we cannot apply discounts retroactively after an order has been placed – our house cat control system simply doesn't allow it! 😸

There can be several reasons why a discount code is not working or is no longer valid:

• Typo: Make sure to enter the code correctly – it's best to copy it directly instead of typing it manually.
  
• Expired: Many discounts – especially if you found them somewhere online – are only valid for a certain period and have long since expired.
  
• Not applicable to all products: Some discounts only apply to specific products or product categories.
  
• Already used: Many codes can only be used once per customer.
  
• Minimum order value: Some discounts require a minimum order value or quantity.
  
• Conflicts with other promotions: Some discounts cannot be combined with other offers.
  

If your code is correct, still valid, and applicable to your order, but it still isn't working, please contact our customer service – we'll be happy to help you.

Yes, you can sign up for our loyalty program and enjoy special discounts and free products after several orders – almost as if your furry friend gets extra treats for every purr! 😸🐾

If you no longer wish to receive exclusive offers & product news, you can easily unsubscribe via a link at the bottom of every email we send, next to our company information.